Data Deletion Instructions

Last updated: June 11, 2026

Markaz Chat customers and channel users may request deletion of data associated with connected messaging channels, workspace accounts, or customer conversations.

Workspace Administrator Requests

  1. Sign in to the Markaz Chat admin console.
  2. Disconnect any channel integrations you no longer want to use.
  3. Email info@markazdigital.net with your workspace name, admin email, and the data you want deleted.

Facebook, Instagram, and WhatsApp Data

If you interacted with a business that uses Markaz Chat and want your conversation data deleted, contact that business directly or email us with the channel, page/account name, approximate message date, and identifier available to you. We will coordinate deletion with the workspace administrator when required.

Processing Time

We will review deletion requests and respond as soon as reasonably possible. Some records may be retained only where required for security, legal compliance, fraud prevention, or platform audit obligations.